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What is a "core exchange" and how does it work?

If the product you are looking to purchase requires a core exchange, this means that the product is sold on an exchange-basis for your factory original part. There are two methods for performing a core exchange, standard and advanced replacement:

What is the difference between the "standard" and "advanced" core exchange process?

Standard: You send us your core(s). Upon delivery, core(s) are inspected and assuming there are no problems - we ship out your product(s).
Advanced: You send us a deposit for the core(s), we ship out your product(s). You install your new parts and enjoy them with a big smile. You return your core(s) to us at your leisure. Once returned, core(s) are inspected and assuming there are no problems - we refund your core deposit.

What is a "core conversion" and how does it work?

In comparison to a core exchange, a core conversion simply means that you will send us your parts which will be specifically used for your buildup. So, if you have a pair of lights that are in fantastic condition and downtime is of no concern, then the core conversion process is for you.

Why hassle with exchanging cores?

In order to provide our customers with the highest quality product, we follow a strict policy of only working with factory original components. We do not attempt to manufacture, replicate, or mass-produce the factory parts. Attempting to do so would require competing with the Original Equipment Manufacturer (OEM) and would be like trying to re-invent the wheel. Based on our many years of experience, we believe that 99.9% of the time the OEM components are superior in terms of build quality.

If you ever look closely at your factory headlight, you will see the stamping on the headlight that says the name of the lighting manufacturer's that supplies these parts for the vehicle manufacturer. Here is a list of lighting manufacturers commonly used with today's vehicles: Koito, Ichikoh, Stanley, Hella, Bosch, Visteon, Wipac.

What about the condition of the cores?

We have a strict policy of hand-picking our cores to ensure that they are high-quality and suitable for our customers. We spend a great deal of time refurbishing our cores to ensure that they are immaculate, both inside and out. However, if you are a very picky person you should consider either sending us cores that meet your high expectations and are suitable for conversion OR invest in purchasing factory new components. There is a high price to attaining perfection, budget accordingly and we will do whatever it takes to make you happy.

Who is responsible for return shipping?

Buyer is responsible for shipping the core(s) back to our facility. Please review our recommended shipping procedures in packing, boxing and insuring your parcel. Accurately following these procedures will ensure a safe return of our cores.

Related Links:
- New vs Used: The Difference Between A-condition and B-condition
- Pitfalls: Avoiding Problems During the Core Exchange Process
- Shipping 101: How to Ship Your Core, the RIGHT Way